Privacy Policy
Welcome to Fabvyna. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share the information you provide to us.
- What Information We Collect
To enhance your shopping experience, we collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we collect information such as your name, shipping address, email address, and phone number.
- Order Information: We store details about the products you purchase, transaction history, and payment information (however, we do not store your full card details or mobile banking passwords).
- Technical Information: We may automatically collect information like your IP address, browser type, device information, and browsing activity on our site through technologies like cookies.
- How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Orders: To process, manage, and deliver your purchases.
- To Provide Customer Support: To respond to your questions, concerns, or requests.
- To Communicate With You: To send you updates about your order status and, with your consent, promotional emails or SMS about our new products and special offers. You can unsubscribe at any time.
- To Improve Our Website: To analyze how our website is used, improve our services, and personalize your experience.
- To Ensure Security: To prevent fraud, protect our website, and maintain a secure shopping environment.
- Do We Share Your Information?
We value your privacy. We do not sell your personal information to third parties. However, we may share your information in the following limited circumstances:
- Delivery Partners: We share your name, address, and phone number with our courier partners to deliver your products to you.
- Payment Gateways: When you make a payment, we share transaction information with our payment partners (like bKash, Nagad, etc.) to process the payment securely.
- Legal Requirements: We may be required to share information with law enforcement or other authorities if required by law.
- How We Protect Your Information
We take the security of your information seriously. Our website uses SSL (Secure Sockets Layer) technology to encrypt all data transmitted between your browser and our server, ensuring your personal and payment information is kept safe.
- Cookies
Our website uses “cookies” to enhance your browsing experience. Cookies are small text files stored on your browser that help our site remember you and your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
- Your Rights
You have control over your personal information. You can access, update, or request to delete your account information at any time by contacting us.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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